The hotel offers amenities for your comfortable stay and unforgettable experiences
Luxurious Suite!
“I was thrilled with the junior suite upgrade. The mezzanine-level bed was incredibly comfortable, and the large shuttered windows provided perfect soundproofing for a peaceful night’s sleep.” view full review
Breakfast Delights!
“Breakfast was a highlight of my stay! There was an impressive variety of options, and I loved being able to order a freshly made omelet to start my day.” view full review
Prompt and Helpful!
“I was impressed by the efficient room service. Any time I called for amenities or assistance, the staff responded promptly, ensuring a seamless experience throughout my stay.” view full review
Spotless and Stylish!
“The bathroom was immaculate and beautifully designed, with modern fixtures that made my daily routine feel indulgent and refreshing.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Smoke detectors
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Pet amenities available
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Spa & wellness centre
Beauty treatment
Massage
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
San Sebastian, 2,
Madrid,
Spain,
28012,
Community of Madrid
Map view
street view
San Sebastian, 2,
Madrid,
Spain,
28012,
Community of Madrid
City landmarks
Museum
Prado National Museum
940 m
Square
Plaza Mayor
610 m
Palace
Royal Palace of Madrid
1.3
km
Casino
Gran Via
840 m
Park
El Retiro Park
1.6
km
Plaza de la Independencia
Parque del Retiro
1.4
km
Museum
Museo Nacional Thyssen-Bornemisza
670 m
Museum
Museo Nacional Centro de Arte Reina Sofia
930 m
Public Building
Cybele Palace
1.2
km
Museum
Plaza de Cibeles
1.2
km
Church
Real Basilica de San Francisco el Grande
1.3
km
Garden
Royal Botanical Garden of Madrid
920 m
Calle Alcala 42
Circulo de Bellas Artes
790 m
Museum
CaixaForum Madrid
870 m
Church
Convent of the Royal Barefoot Nuns Monasterios de las Descalzas Reales
950 m
Calle Ponzano tapas
3.1
km
Opposite Palacio Real
Plaza de Oriente
1.3
km
Museum
Museo de Historia de Madrid
1.5
km
Theatre
Teatro Real
1.1
km
Church
Catedral de Sta Maria la Real de la Almudena
1.3
km
Paseo del Prado Paseo Del Prado
Paseo del Prado
1.1
km
Library
Museum of the National Library
1.5
km
Monument
Puerta de Toledo
1.4
km
Park
Neptune Fountain
700 m
Paseo de la Republica de Cuba 4 Parque Del Retiro
Palacio de Cristal
1.9
km
Garden
Sabatini Gardens
1.3
km
Nearby
Square
Puerta del Sol
490 m
Square
Plaza de Santa Ana
90 m
Church
Iglesia San Gines
590 m
Plazuela de Anton Martin
Monumento a los Abogados de Atocha
240 m
Restaurants
Mercado de San Miguel
790 m
Plaza de San Miguel s/n
Museo del Jamon
580 m
Carrera San Jeronimo 6 Calle De La Victoria
Taberna el Arco
70 m
Calle de las Huertas 7
Ginger
110 m
Plaza Angel 12
Taberna el Sur
420 m
Calle Torrecilla Del Leal 12
Golfo De Bizkaia
20 m
Plaza del Angel
Vietnam restaurante
60 m
Calle Huertas 4
H10-Bar
90 m
Calle de Las Huertas
Restaurante Ana la Santa
90 m
Plaza Santa Ana 14
Reviews and Ratings
Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
friendly staff
great dining
maintenance issues
varying nearby dining options
8.6/10
Great
Rooms
8.0
Location
9.3
Service
9.0
Dining
8.2
Guest reviews
8.6/10
based on 6 reviews
8.6
8.6/10 based on 1233 reviews
Duncan
United Kingdom,
April
2024
8.6/10
The hotel offers modern and comfortable rooms with a charming little balcony, but the air conditioning in the two-story junior suite can be inadequate. The service is superb, with warm gestures like a honeymoon reception with champagne and truffles. The location is central, within walking distance to major attractions. The dining experience, although a bit pricey, offers a great variety. The facilities are top-notch, making for a pleasant stay.
Rooms
8.0
I loved the modern and comfortable rooms with a charming little balcony.
Service
9.0
The service was outstanding, with thoughtful gestures and always pleasant assistance.
Location
9.0
The hotel's location is superb, right in the heart of the city, close to all major attractions.
Dining
8.0
The dining experience was fantastic with a great variety of options, although slightly pricy.
Facilities
9.0
The hotel facilities exceeded my expectations and added to the overall enjoyment of my stay.
Kyle
United Kingdom,
April
2024
8.6/10
The hotel offers very comfortable and well-equipped rooms, although they are on the smaller side. The location is exceptional, within walking distance of major attractions and the metro. The service is friendly and accommodating. The dining experience is good, especially with made-to-order eggs and bacon, but the baked goods quality could be improved.
Rooms
8.0
The rooms, while on the small side, are very comfortable and well-equipped. The small balcony adds a nice touch.
Service
9.0
The staff was incredibly friendly and attentive to all our needs. They even shared interesting information about the hotel's history.
Location
10.0
The hotel's location is superb, being centrally located to many attractions, museums, and dining options. The proximity to the metro station is also convenient.
Dining
7.0
The dining experience was good overall, with a nice variety of options. However, some improvements could be made to the quality of the baked goods.
Facilities
9.0
The hotel offers a range of services, from room service to laundry facilities, making the stay even more comfortable.
Michael
United States,
November
2023
9.0/10
The hotel offers spacious rooms with a quiet ambiance, but they are pretty bare bones and lack attractive decor. The service is exceptionally friendly and helpful. The location is amazing, just off Plaza Santa Ana, providing easy access to all major attractions. The dining experience is excellent, with a good variety of fresh and delicious options. The facilities are well-maintained and convenient.
Rooms
8.0
The room was very spacious with high ceilings and a view over a church, making it quiet and palatial with luxurious amenities.
Service
9.0
The staff were all exceptionally friendly and helpful, ensuring a pleasant stay.
Location
10.0
The hotel is in a wonderful location in the heart of El Centro, walking distance to major sights and surrounded by plenty of restaurants and bars.
Dining
9.0
The dining experience was excellent with fresh, delicious options and professional staff.
Facilities
9.0
The facilities are well-maintained and offer everything needed for a comfortable stay.
Mary
United States,
September
2023
8.4/10
My stay at the hotel was pleasant overall. The tiny terrace looking at the San Sebastian Church from my room was charming, but the lack of hanging space was inconvenient. The window facing a moat provided a unique view, although I would have preferred a room with a regular window. The loft room was spacious, but I missed having a proper window for natural light.
Rooms
7.0
The rooms were cozy, but a bit small with limited storage.
Service
9.0
The staff were friendly and helpful, especially Angela at Reception. They were accommodating and provided good recommendations.
Location
10.0
The hotel's location was superb, right in the heart of the old city with easy access to attractions.
Dining
8.0
The dining experience was delightful, with a variety of options including fresh fruits, sandwiches, and made-to-order eggs and bacon.
Facilities
8.0
The hotel had all the necessary facilities for a comfortable stay.
David
United Kingdom,
September
2023
8.0/10
The hotel offers a comfortable stay with great bed and bathroom cleanliness, though the noise level can be an issue late at night. The service is exceptionally welcoming and helpful, making it a place worth considering for a return visit. However, maintenance issues should be addressed promptly. The dining experience is excellent, with a wide variety of options, but some nearby dining opportunities may not meet expectations.
Rooms
8.0
The rooms overlooking the square were clean, comfortable, and had a great bed and bathroom.
Service
9.0
The friendly and extremely welcoming service was amazing, and the staff was very knowledgeable, even helping with a forgotten passport.
Location
7.0
The hotel is conveniently located close to restaurants, within walking distance of major attractions and the train station Atocha.
Dining
9.0
The dining experience was amazing, with a big selection of both sweet and savory options and professional staff. However, opportunities in the nearby surroundings could vary.
Facilities
7.0
Facilities were of good quality, though maintenance attention may be necessary.
friendly staff
maintenance issues
Dave
United States,
April
2023
9.0/10
The hotel exceeded my expectations with its exceptional rooms and outstanding service, although the dining experience fell short in variety. The prime location made exploring Madrid a breeze. The facilities were well-maintained, providing a comfortable stay overall.
Rooms
9.0
I was impressed with the rooms, which were fitted with kitchen ventilation and all the expected 5-star amenities, including a Nespresso coffee machine. The corner living room offered great views of the street, and the bed was fantastic.
Service
9.0
The staff were just amazing, being very helpful and friendly throughout my stay. They even recommended the most incredible restaurants in the area.
Location
10.0
The hotel is located in a beautiful little square at the heart of Madrid, off Plaza Santa Ana. It's within walking distance of many attractions like Puerta del Sol, Plaza Mayor, La Gran Via, and Plaza de Espana. There are plenty of dining options nearby as well.
Dining
8.0
The dining experience was superb, with a variety of options included in my stay. Even after a week, I couldn't try all the items in the buffet.
Facilities
9.0
The facilities were top-notch, providing everything I needed for a pleasant stay.
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