Owners access| Hotel information and booking website unofficial
Nh Collection Madrid Palacio De Tepa Hotel, Madrid
233US$
Book on our site
Up to 10% less
than Booking.com
Key details
About the Hotel
San Sebastian, 2,
Madrid,
Spain,
28012,
Community of Madrid
The NH Collection Madrid Palacio de Tepa is housed in a beautifully restored 19th-century palace designed by the architect of the Plaza Mayor. This charming hotel is situated in the Barrio de 'Las Letras,' a historic district known for its literary significance. Guests can enjoy a modern boutique experience while being mere steps away from iconic landmarks like the Plaza Mayor and the Royal Palace. The hotel has been recognized with a European Hotel Design Award for its impressive renovation.
Location
Conveniently located in Madrid's historical core, the hotel is a short walk from a plethora of cultural and historical sites, including the Royal Palace and the Gran Vía shopping area. Access to public transportation is readily available, with multiple metro stations within proximity, facilitating easy travel throughout the city. For those arriving from the airport, taxis and Aerobus options provide straightforward connections to the hotel.
Rooms
The rooms feature a spacious and modern design with elements such as hardwood flooring and a cream color scheme. Natural light permeates the accommodation, with many rooms showcasing high vaulted ceilings and some offering balconies that overlook the vibrant neighborhood. Guests seeking added luxury can opt for the Premium rooms or Junior Suites, which include amenities like aromatic candles and bath salts for an enhanced stay.
Eat & Drink
Dining at the hotel encompasses a variety of Mediterranean-inspired dishes served in a sophisticated setting that overlooks the streets of Las Letras. A daily breakfast buffet includes healthy options and customizable juice creations, while the main restaurant highlights traditional tapas and local flavors alongside an extensive wine selection. Room service is also available for those looking for convenience.
Leisure & Business
The NH Collection Madrid Palacio de Tepa offers a wellness center, where guests can indulge in revitalizing treatments and enjoy access to a nearby external spa that features amenities like a Jacuzzi and Turkish bath. For business needs, the hotel includes three versatile meeting rooms, accommodating intimate gatherings or larger events up to 75 attendees. A dedicated events team is on hand to assist with planning and logistics.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Gorgeous Rooms!
The suite was absolutely stunning, and the bed was incredibly comfortable, making for a restful night's sleep.view full review
Delicious Breakfast!
Breakfast was a delightful start to the day, with a variety of tasty options and attentive service that made me feel valued.view full review
Efficient Room Change
When I encountered an issue with my first room, the front desk handled my request for a change swiftly, showing great professionalism.view full review
Quiet Accommodation
I felt very comfortable staying in my room on the 5th floor, which was private and quiet despite the bustling streets outside.view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Elevator
Smoke detectors
Key card access
Sports & Fitness
Fitness center
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Pet amenities available
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Spa & Leisure
Spa & wellness center
Beauty treatment
Massage
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
San Sebastian, 2,
Madrid,
Spain,
28012,
Community of Madrid
Map view
street view
San Sebastian, 2,
Madrid,
Spain,
28012,
Community of Madrid
City landmarks
Museums
Prado National Museum
3100 ft
Square
Plaza Mayor
2100 ft
Palace
Royal Palace of Madrid
4300 ft
Casinos
Gran Via
2800 ft
Parks
El Retiro Park
5200 ft
Plaza de la Independencia
Parque del Retiro
4600 ft
Museums
Museo Nacional Thyssen-Bornemisza
2200 ft
Museums
Museo Nacional Centro de Arte Reina Sofia
3100 ft
Public Building
Cybele Palace
4100 ft
Museums
Plaza de Cibeles
3900 ft
Church
Real Basilica de San Francisco el Grande
4300 ft
Garden
Royal Botanical Garden of Madrid
3100 ft
Calle Alcala 42
Circulo de Bellas Artes
2600 ft
Museums
CaixaForum Madrid
2900 ft
Church
Monastery of las Descalzas Reales
3200 ft
Cocido Madrileno stew
1.9
mi
Opposite Palacio Real
Plaza de Oriente
4200 ft
Museums
Museo de Historia de Madrid
5000 ft
Broadway Theatre
Teatro Real
3600 ft
Church
Almundena Cathedral
4300 ft
Paseo del Prado Paseo Del Prado
Paseo del Prado
3600 ft
Libraries
Museum of the National Library
5100 ft
Monuments and Landmarks
Gate of Toledo
4500 ft
Parks
Neptune Fountain
2300 ft
Paseo de la Republica de Cuba 4 Parque Del Retiro
Palacio de Cristal
1.2
mi
Garden
Sabatini Gardens
4400 ft
Nearby
Square
Puerta del Sol
1700 ft
Square
Plaza de Santa Ana
300 ft
Church
Iglesia San Gines
2000 ft
Plazuela de Anton Martin
Monumento a los Abogados de Atocha
800 ft
Restaurants
Mercado de San Miguel
2600 ft
Plaza de San Miguel s/n
Museo del Jamon
2000 ft
Carrera San Jeronimo 6 Calle De La Victoria
Taberna el Arco
300 ft
Calle de las Huertas 7
Ginger
400 ft
Plaza Angel 12
Taberna el Sur
1400 ft
Calle Torrecilla Del Leal 12
Golfo De Bizkaia
100 ft
Plaza del Angel
Vietnam restaurante
200 ft
Calle Huertas 4
H10-Bar
300 ft
Calle de Las Huertas
Restaurante Ana la Santa
300 ft
Plaza Santa Ana 14
Reviews and Ratings
Feedback from previous guests about their experience.
88%
liked the hotel and would stay again
friendly staff
great dining
maintenance issues
varying nearby dining options
8.8/10
Great
Rooms
8.0
Location
9.3
Service
9.0
Dining
8.2
Guest reviews
8.8/10
based on 6 review
8.6
8.6/10based on 1293 review
Duncan
United Kingdom,
April
2024
8.6/10
The hotel offers modern and comfortable rooms with a charming little balcony, but the air conditioning in the two-story junior suite can be inadequate. The service is superb, with warm gestures like a honeymoon reception with champagne and truffles. The location is central, within walking distance to major attractions. The dining experience, although a bit pricey, offers a great variety. The facilities are top-notch, making for a pleasant stay.
Rooms
8.0
I loved the modern and comfortable rooms with a charming little balcony.
Service
9.0
The service was outstanding, with thoughtful gestures and always pleasant assistance.
Location
9.0
The hotel's location is superb, right in the heart of the city, close to all major attractions.
Dining
8.0
The dining experience was fantastic with a great variety of options, although slightly pricy.
Facilities
9.0
The hotel facilities exceeded my expectations and added to the overall enjoyment of my stay.
Kyle
United Kingdom,
April
2024
8.6/10
The hotel offers very comfortable and well-equipped rooms, although they are on the smaller side. The location is exceptional, within walking distance of major attractions and the metro. The service is friendly and accommodating. The dining experience is good, especially with made-to-order eggs and bacon, but the baked goods quality could be improved.
Rooms
8.0
The rooms, while on the small side, are very comfortable and well-equipped. The small balcony adds a nice touch.
Service
9.0
The staff was incredibly friendly and attentive to all our needs. They even shared interesting information about the hotel's history.
Location
10.0
The hotel's location is superb, being centrally located to many attractions, museums, and dining options. The proximity to the metro station is also convenient.
Dining
7.0
The dining experience was good overall, with a nice variety of options. However, some improvements could be made to the quality of the baked goods.
Facilities
9.0
The hotel offers a range of services, from room service to laundry facilities, making the stay even more comfortable.
Michael
United States of America,
November
2023
9.0/10
The hotel offers spacious rooms with a quiet ambiance, but they are pretty bare bones and lack attractive decor. The service is exceptionally friendly and helpful. The location is amazing, just off Plaza Santa Ana, providing easy access to all major attractions. The dining experience is excellent, with a good variety of fresh and delicious options. The facilities are well-maintained and convenient.
Rooms
8.0
The room was very spacious with high ceilings and a view over a church, making it quiet and palatial with luxurious amenities.
Service
9.0
The staff were all exceptionally friendly and helpful, ensuring a pleasant stay.
Location
10.0
The hotel is in a wonderful location in the heart of El Centro, walking distance to major sights and surrounded by plenty of restaurants and bars.
Dining
9.0
The dining experience was excellent with fresh, delicious options and professional staff.
Facilities
9.0
The facilities are well-maintained and offer everything needed for a comfortable stay.
Mary
United States of America,
September
2023
8.4/10
My stay at the hotel was pleasant overall. The tiny terrace looking at the San Sebastian Church from my room was charming, but the lack of hanging space was inconvenient. The window facing a moat provided a unique view, although I would have preferred a room with a regular window. The loft room was spacious, but I missed having a proper window for natural light.
Rooms
7.0
The rooms were cozy, but a bit small with limited storage.
Service
9.0
The staff were friendly and helpful, especially Angela at Reception. They were accommodating and provided good recommendations.
Location
10.0
The hotel's location was superb, right in the heart of the old city with easy access to attractions.
Dining
8.0
The dining experience was delightful, with a variety of options including fresh fruits, sandwiches, and made-to-order eggs and bacon.
Facilities
8.0
The hotel had all the necessary facilities for a comfortable stay.
David
United Kingdom,
September
2023
8.0/10
The hotel offers a comfortable stay with great bed and bathroom cleanliness, though the noise level can be an issue late at night. The service is exceptionally welcoming and helpful, making it a place worth considering for a return visit. However, maintenance issues should be addressed promptly. The dining experience is excellent, with a wide variety of options, but some nearby dining opportunities may not meet expectations.
Rooms
8.0
The rooms overlooking the square were clean, comfortable, and had a great bed and bathroom.
Service
9.0
The friendly and extremely welcoming service was amazing, and the staff was very knowledgeable, even helping with a forgotten passport.
Location
7.0
The hotel is conveniently located close to restaurants, within walking distance of major attractions and the train station Atocha.
Dining
9.0
The dining experience was amazing, with a big selection of both sweet and savory options and professional staff. However, opportunities in the nearby surroundings could vary.
Facilities
7.0
Facilities were of good quality, though maintenance attention may be necessary.
friendly staff
maintenance issues
Dave
United States of America,
April
2023
9.0/10
The hotel exceeded my expectations with its exceptional rooms and outstanding service, although the dining experience fell short in variety. The prime location made exploring Madrid a breeze. The facilities were well-maintained, providing a comfortable stay overall.
Rooms
9.0
I was impressed with the rooms, which were fitted with kitchen ventilation and all the expected 5-star amenities, including a Nespresso coffee machine. The corner living room offered great views of the street, and the bed was fantastic.
Service
9.0
The staff were just amazing, being very helpful and friendly throughout my stay. They even recommended the most incredible restaurants in the area.
Location
10.0
The hotel is located in a beautiful little square at the heart of Madrid, off Plaza Santa Ana. It's within walking distance of many attractions like Puerta del Sol, Plaza Mayor, La Gran Via, and Plaza de Espana. There are plenty of dining options nearby as well.
Dining
8.0
The dining experience was superb, with a variety of options included in my stay. Even after a week, I couldn't try all the items in the buffet.
Facilities
9.0
The facilities were top-notch, providing everything I needed for a pleasant stay.